This is to notify the Public that you can now access various Driving License services online from the comfort of your home, office or cybercafe. Payment for these services is through mobile money, debit cards, credit cards or mobile banking.
If you don't have an eCitizen account, please sign up and create one. You will need your National ID, a valid email address, a working phone number and a recent passport photo.
STEP 1
To create an eCitizen account, Log on to www.ecitizen.go.ke
1. Click on Register Now
2. Enter your ID Number and your first name
3. Enter your email address and confirm password
4. Click to agree to terms and conditions
5. Open your email and continue with the activation process
6. Verify your phone number
7. Enter verification code from SMS sent to your mobile number
8. Upload a recent passport photo and continue with the process
STEP 2
Click on National Transport and Safety Authority link and click on "Submit application for driving license"
STEP 3
Click for service required
1. Provisional Driving License
2. Driving Test
3. Interim Driving License
4. One Year Driving License Renewal
5. Three Year Driving License Renewal
6. Driving Class Endorsement
7. Duplicate Driving License
8. Driving License Information Corrections
9. Driving Class Endorsement (Classes A & J)
Note: If the information on your Driver's License is erroneous or cannot be found, use the facility No. 8 for Driving License information correction. If correct, click on "Submit". Make sure you confirm the details before -clicking on "Submit."
Proceed to pay using available payment options. Once payment has been confirmed, the applicant has the option to print the permit (renewal slip) cut and stick on to Driving License booklet; otherwise, the renewal slip is available electronically in the eCitizen account.
To confirm your details, register by sending the word DL to 22430. To check validity Dial *512# The following message will appear on your mobile "Welcome to NTSA Mobile Service. Enter Driving License Ref Number OR ID Number".
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